Privacy Policy

Privacy policy

Welcome to Thaoss’s privacy policy

Last updated 29.08.2018


Thaoss respects your privacy and is committed to protecting your personal data.


  1.    About THAOSS LTD and this privacy policy


THAOSS ltd is a company registered in England and Wales (Company No 11409416 ), with its registered office located at 20-22 Wenlock Road, London N1 7GU


The Privacy Policy provides information on how we collect and use personal data. Its sets out the information that we collect, the reasons for which we collect that information, and how we can use and share that information.

The website and the services provided by THAOSS are not intended to be used by children. If you have any questions, including any requests to exercises your legal rights, you can contact us at [email protected]



Our Website can contain links to and from the websites of our partner brands, advertisers, and affiliates, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites, so please check their policies before you submit any personal data to those websites.

 3.    What information do we collect, and how?

When you interact with us, we may collect the following information about you:

  • Information you give us

We collect information you provide directly to us.

You may give us information about yourself if you sign up for an account on our Website, place an order for products, complete any online forms, opt in to receive our newsletters, enter a competition, participate in social media functions with our Website, or correspond with us (by email, telephone, instant chat, social media or otherwise).

Depending on what you provide, this information can include your name, address or location, phone number and email address, date of birth, gender, purchase information, shopping preferences, images and financial information (including your credit or debit card details, although we do not hold them, our payment processors do). We do not store credit card details nor do we share financial details with any 3rd parties.

  • Information we receive from other accounts or sources

We may receive information about you from other sources, including our Partners, social media providers like Facebook and Twitter, advertising networks and analytics partners, and payment and delivery service providers.

The specific types of information that we may obtain depends on your settings for that account or website, and will be subject to their privacy policies.

  • Information our IT systems collect about you

Each time you visit the Website, certain information will be created and automatically recorded by our IT systems. That information includes: cookies (in order to make your user experience better on the website) & device information (device types, IP address, your time zone, browser).

 4.    What do you use my information for?

In order for you to use the website, place an order, receive products, administer your account and to optimize your experience, we need to use the information we collect.


We also use the information for marketing and advertising purposes. If you have told us you would like to receive marketing communications or if you have placed an order, we will send you occasional updates and communications. You may unsubscribe from our email marketing communication by modifying your preferences in your account or by following the unsubscribe link in the promotional email you will have received.


Please scroll down to find out the detailed purposes for which we collect your information, what specific information is collected and the legal basis for which we purpose that data.


  • Register and manage your account in our Website, we collect your name, email, password and other additional details you may wish to add in your account, like phone number, addresses and gender. The legal basis is the performance of a Contract with you.
  • To fulfil the orders you make through our website, we collect your Name, addresses, phone number, Order details, like the products you are buying, the size and price. The legal basis is the performance of a Contract with you..
  • To provide you with our customer services, we collect your name, email, password and addresses and your contact history with us. The legal basis is the performance of a Contract with you and our legitimate interests in retaining you as a customer.
  • To administer, maintain and optimise our Website and our services, we collect your device information (such as your device IP address and device type), Cookie identifiers and browsing information. The legal basis is the legitimate interests in running our business.
  • To perform fraud and credit checks and if we can do business with you, we collect your name; email; addresses; credit/debit card details; browsing history; purchase history; date of birth; gender; device information (such as IP address and device type). The legal basis is the legitimate interests to protect Thaoss and its customers from fraudulent activities and compliance with a legal obligation.
  • To send you marketing communications, we collect your Name; Email; Purchase history; Browsing history and behavior; Device information; Shopping preferences; Cookie identifiers; Internal identifiers; Country. The legal basis is the legitimate interests to electronic direct marketing of similar products and services to that which you have acquired using our Website or, when such is not applicable, your Consent.
  • Advertising and retarget advertising of our and our Partners’ products and services, we collect your email, cookie identifiers and device information. The legal basis is our legitimate interests in running our business.
  • To produce aggregated statistical reports, we use your order history, provided that the result of such reports do not identify you. The legal basis is our legitimate interests in running our business and improve our Website.


 5.    Who do you share my information with?

We may share aggregated or anonymous information that does not directly identify you.

We may allow third parties to provide analytics services. These third parties may use cookies and other technologies to collect information about your use of the website.

 6.    Transfer of your personal data


We may provide your personal data to our suppliers and subcontractors if it is reasonably necessary.


We may provide your personal data to be handled by our payment services providers for the purpose of processing your payment.


We may provide your personal data to our professional advisors for the purpose of obtaining advice and improving our services, if this is reasonably necessary.


 7.    Cookies

We use technology such as "cookies" to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page. Cookies do not typically contain information that specifically identify a user personally, but it can store personal information about you and that information can be linked to any other information that are stored about you, if the information is contained from cookies.

We use cookies in the following instances:

  • To identify you as a visitor on our website with the purpose of providing you with relevant information.
  • In security instances where cookies can help us determine if there is fraudulent use of login credentials and to protect our website and services provided through our applications.
  • To identify you as a user who has previously interacted with us online and opted in to receive promotional communication from us with the purpose of providing you with relevant and necessary information.
  • To analyze the use and performance of our website and applications with the purpose of being able to provide the best possible experience to our visitors and our users.
  • To store the consent given to us from visitors and users of our website and applications with the purpose of providing you with the service and functionality that you request from us as a visitor or user.

We use the following categories of cookies on our Website:


 8.    Security

We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.

 9.    Your rights

You have the right to instruct us to provide you with the information that we have about you.

We are committed to only keeping your Personal Data for so long as we reasonably need to use it for the purposes set out above. This general rule applies unless a longer retention period is required by law (for example for regulatory purposes).

In respect of the Personal Data we process to provide you with the Thaoss platform and associated services, we will only keep this Personal Data for so long as you have an open account on the Site.

As noted above:

  • in respect of any Personal Data we process based on our, or a third party’s, legitimate interests, you have the right to object to processing of your Personal Data for this purpose at any time; and
  • you also have a general right to request erasure of your Personal Data where there is no good reason for us continuing to process it.

If you want to exercise either of these rights, please email us at: [email protected]

Please note that this data retention framework does not apply to Aggregated Data, which we may store for a longer period of time.